Remanufactured Parts/Core Policy

Lexus offers warranty of 12 months or 12,000 miles that cover non remanufactured parts against defects and workmanship.

Factory remanufactured parts are usually of far higher quality than aftermarket parts that are not from the original factory.

Benefits:

1. Rebuilt to factory specifications using OEM parts in the remanufacturing process.

2. Quality controlled to meet the "same as new" performance at a substantially reduced price.

3. Greater warranty period (as mentioned above).

4. Specific application to your Lexus means no guesswork when installing.

Ordering:

The LexusPartsNow.com catalog will identify when a remanufactured item is available by having a suffix of "RM" at the end of a part number. When looking up your part the description of a part may be the actual remanufactured part number.

The following is a sample of Factory Parts that are available in the Lexus Remanufacturing program.

• Starters
• ABS Modulators
• Alternators
• Power Steering Pumps
• Brake Calipers
• Power Steering Racks
• Automatic Transmissions

All remanufactured parts have a "core charge" that is attached to each item; the charges vary from $20.00 to $1000.00 depending on the item that is being purchased.

This core charge is charged as a separate entry when placing the order for a remanufactured part. The term "core charge" will be listed below the remanufactured part number along with the dollar amount.

This individual charge is refundable to the customer when ALL of the following conditions are met.

1. Part(s) is/are returned for core credit in the original Lexus box that it was shipped out in without damage to the box and with no marking to the box from any outside sources.

2. The part being returned must be a factory part. Any part that is not an original OEM part, even if it fits the vehicle, it will not quality for the core refund.

3. Part must be fully assembled as it came off the vehicle.

4. Part must be completely drained of all internal fluid (transmission, power steering, brake fluid etc.) prior to shipping. LexusPartsNow.com will not assume any responsibility for the shipping of any Hazardous Material by customers.

5. Core must be complete and damage free. Incomplete parts missing any components will not be eligible for core refund.

6. Customer is responsible for all shipping charges of core return.

7. Cores damaged in transit to us is/are the responsibility of the sender. Insurance from the carrier is strongly recommended.

8. All cores must be received no later than 30 days from the time of shipping the remanufactured part(s).

9. Cores that do not meet ALL of the above criteria will be refused and no refund will be given. The customer then has the option to have the returned item(s) shipped back at their expense. Your part will be held for 14 business days before being discarded and after this time, we are no longer responsible for the item(s).

Please contact us for any additional questions regarding the ordering of Remanufactured Parts and the return of Cores.